.jpg "love quotes wallpapers")
nagromme
Aug 25, 05:02 PM
I have always wondered if Apple's past industry record on support was really accurate. I think that Apple had such a loyal following of users that they tended to give Apple rosey marks for what most would classify as just average support.
A very logical theory--and sometimes true, no doubt--but three possible points to counter that:
* There is NOT a pattern of Mac users tending to hide their dissatisfaction--not even with even the smallest thing Apple does wrong. At least, not on these forums :D
* Consumer Reports (and PC Magazine too to some extent) break down the numbers in quantifiable ways: like whether Apple support solved the problem or not, and how long you had to wait on hold. It's not just "subjective impressions" being gathered. These are professional surveys after all.
* People aren't just loyal out of the blue, they're loyal because Apple HAS done well by them. People being happy on Mac is a FAIR factor, I think, not an unfair one. (The fact that Mac users like Apple/Macs so much is sometimes used as a REASON to claim that Apple/Macs don't deserve it. That's a little backwards at best.)
Nonetheless, I think you have a point about Switchers being an increasing group. I'm not sure exactly HOW that affects the outcome, but I think that it must, and that it's something Apple must adapt to.
As for this past month--I don't see any unusual pattern of complaints, personally. Things like that always fluctuate, and if there IS an increase in the last few weeks, I bet it's not the first such, nor the last.
For the record, my own experience: I have had Apple bend over backwards for me and offer better service (even free not-warranty repair for wear-and-tear) than they were bound to do. I have also had some frustration with getting canned responses from the first-level techs (at other companies too)--but I politely but firmly move up the ladder!
A very logical theory--and sometimes true, no doubt--but three possible points to counter that:
* There is NOT a pattern of Mac users tending to hide their dissatisfaction--not even with even the smallest thing Apple does wrong. At least, not on these forums :D
* Consumer Reports (and PC Magazine too to some extent) break down the numbers in quantifiable ways: like whether Apple support solved the problem or not, and how long you had to wait on hold. It's not just "subjective impressions" being gathered. These are professional surveys after all.
* People aren't just loyal out of the blue, they're loyal because Apple HAS done well by them. People being happy on Mac is a FAIR factor, I think, not an unfair one. (The fact that Mac users like Apple/Macs so much is sometimes used as a REASON to claim that Apple/Macs don't deserve it. That's a little backwards at best.)
Nonetheless, I think you have a point about Switchers being an increasing group. I'm not sure exactly HOW that affects the outcome, but I think that it must, and that it's something Apple must adapt to.
As for this past month--I don't see any unusual pattern of complaints, personally. Things like that always fluctuate, and if there IS an increase in the last few weeks, I bet it's not the first such, nor the last.
For the record, my own experience: I have had Apple bend over backwards for me and offer better service (even free not-warranty repair for wear-and-tear) than they were bound to do. I have also had some frustration with getting canned responses from the first-level techs (at other companies too)--but I politely but firmly move up the ladder!
macfan881
Sep 7, 01:06 PM
Prologue?
no defintly saw the logo for 5 in the game.
here are some vids from other various website that are on the demohttp://www.gtplanet.net/best-buys-gt5-demo-gameplay-video-collection/
no defintly saw the logo for 5 in the game.
here are some vids from other various website that are on the demohttp://www.gtplanet.net/best-buys-gt5-demo-gameplay-video-collection/
Bill McEnaney
Apr 28, 02:57 PM
...so what you said about doubting and not believing is not true.
I was making a general point. Skunk is asking about a specific one. If I deny that I believe some proposition, that may because I haven't formed any opinion about whether it's true. If I haven't formed any opinion about whether that proposition is true, I neither believe that proposition, doubt it, nor believe that it's false. I've suspended judgment about it. You ask me whether I like lobster. I say "no" because I haven't tried it. Since I haven't tried it, I have no idea whether I'll like it. I'll tell you, "Let's wait and see whether I'll like it." Skunk told me that he didn't hate me. I'm glad he doesn't hate me, but I don't know whether he likes me. If he dislikes me, that's all right. But if he says that he doesn't hate me, that doesn't imply that he likes me.
No, folks, I haven't been talking in circles.
I was making a general point. Skunk is asking about a specific one. If I deny that I believe some proposition, that may because I haven't formed any opinion about whether it's true. If I haven't formed any opinion about whether that proposition is true, I neither believe that proposition, doubt it, nor believe that it's false. I've suspended judgment about it. You ask me whether I like lobster. I say "no" because I haven't tried it. Since I haven't tried it, I have no idea whether I'll like it. I'll tell you, "Let's wait and see whether I'll like it." Skunk told me that he didn't hate me. I'm glad he doesn't hate me, but I don't know whether he likes me. If he dislikes me, that's all right. But if he says that he doesn't hate me, that doesn't imply that he likes me.
No, folks, I haven't been talking in circles.
amin
Sep 14, 10:08 PM
AnandTech is putting a lot of emphasis on this FB-DIMM issue. Their Conroe vs Xeon comparisons are poor given that they maximize the FB-DIMM latency "problem" by using a Mac Pro with only two RAM slots occupied. Seems as though they have an agenda to exaggerate the importance of this technical issue.
4God
Jul 14, 11:00 PM
Power supplies produce a lot of heat. It makes great sense according to simply the most basic laws of thermodynamics.
Could you please explain this basic law of thermodynamics and I mean more extensively than "heat rises."
I always thought that the power supply was on top because of the heat generated by it. Since heat rises, it wouldn't pass over the rest of the computer on its way out. I still agree with you about the weight part though.
Bill the TaxMan
Well since the current G5's have a seperate chamber for the power supply, I guess that wouldn't matter. Also, isn't the air cooler at the bottom than at the already warm top? Go figure....
Could you please explain this basic law of thermodynamics and I mean more extensively than "heat rises."
I always thought that the power supply was on top because of the heat generated by it. Since heat rises, it wouldn't pass over the rest of the computer on its way out. I still agree with you about the weight part though.
Bill the TaxMan
Well since the current G5's have a seperate chamber for the power supply, I guess that wouldn't matter. Also, isn't the air cooler at the bottom than at the already warm top? Go figure....
NickMela
Apr 7, 11:33 AM
The 11" will get the i5-2537M (1.4GHz. Turbo: 2.3GHz, TPD: 17W, 2cores, 3MB cache):
http://ark.intel.com/Product.aspx?id=54619&processor=i5-2537M
While the 13.3" will get this (1.6GHz. Turbo: 2.7GHz, TPD: 17W, 2cores, 4MB cache):
http://ark.intel.com/Product.aspx?id=54615&processor=i7-2657M
http://ark.intel.com/Product.aspx?id=54619&processor=i5-2537M
While the 13.3" will get this (1.6GHz. Turbo: 2.7GHz, TPD: 17W, 2cores, 4MB cache):
http://ark.intel.com/Product.aspx?id=54615&processor=i7-2657M
.jpg "Cute love quotes #10")
Reach
Apr 12, 03:01 PM
Would not excluding capture from tape be quite dumb?
Maybe I'm the stone age man using XH A1...
Maybe I'm the stone age man using XH A1...
Zadillo
Aug 25, 08:30 PM
well im certainly annoyed with Apple's support right now. 3 times my Macbook has been in and now they tell me they cant FIX the problem (the only way I can get my macbook to boot up is to zap the PRAM every time). If I had known it was gonna be this much trouble I would have stuck with my pb or bought a Vaio... :mad:
You do know that Sony is known for having some of the worst support among any notebook manufacturer, right? If you're worried about trouble, you should really look for something besides a VAIO.
-Zadillo
You do know that Sony is known for having some of the worst support among any notebook manufacturer, right? If you're worried about trouble, you should really look for something besides a VAIO.
-Zadillo
hyperpasta
Aug 5, 04:02 PM
There is no way in the world Apple will be putting iSights in the Cinema Displays.
Well iSight or no, there needs to be an update anyway. The Mac Pro will have Front Row, and how will you control it by remote if you're meant to keep it under your desk? The new Cinema Displays need an IR "extender".
Besides, I still think Apple WOULD love to include an iSight in their displays.
Well iSight or no, there needs to be an update anyway. The Mac Pro will have Front Row, and how will you control it by remote if you're meant to keep it under your desk? The new Cinema Displays need an IR "extender".
Besides, I still think Apple WOULD love to include an iSight in their displays.
puggles
Jun 14, 07:42 PM
ok definitely not going to radio shack... they changed the time from 7AM to 1PM and are now giving out pins which will put your name on a list and they will call you as they are received to the store.... definitely not guaranteed! They also seemed really desperate for my business. Im guessing they also made the 1PM time so you will miss other pre orders and be stuck with them....unless you can pre order with apple and radio shack and cancel the apple one if radio shack does work out?
NoSmokingBandit
Nov 24, 08:17 PM
Mine is installing right now too. The install process is rather long and tedious, but I can't wait to try out the Top Gear track first if I can. I wonder how many petrolheads are going to do that first? :D
Idk how long it took, i put the disc in and got lunch. When i came back it was done :)
So far i'm loving it. The physics are a huge step forward from any other console sim, the AI is much better than GT4 (though still not great), and the xp system works really well. I agree with the reviews though, its an incredible sim but lacks in other areas, like leaderboards and whatnot. Luckily i bought the game simply to drive and collect cars, so its pretty perfect for me.
Idk how long it took, i put the disc in and got lunch. When i came back it was done :)
So far i'm loving it. The physics are a huge step forward from any other console sim, the AI is much better than GT4 (though still not great), and the xp system works really well. I agree with the reviews though, its an incredible sim but lacks in other areas, like leaderboards and whatnot. Luckily i bought the game simply to drive and collect cars, so its pretty perfect for me.
digitalbiker
Aug 25, 07:51 PM
I'm not trying to be a wise a@@, but when did Apple make a Pismo. I do remember them, but not being made by Apple. I am sorry, I don't recall the manufactuer for them at this time.:confused:
Apple always made the Pismo. I don't know the exact years but it was a black G3 PowerBook.
Apple always made the Pismo. I don't know the exact years but it was a black G3 PowerBook.
gsander
Jun 10, 10:05 AM
You've got questions. We've got transistors.
I don't think any Radio Shack sales people know what a transistor is.
You got questions? We have cell phones.
I don't think any Radio Shack sales people know what a transistor is.
You got questions? We have cell phones.
jeanlain
Apr 11, 08:46 AM
No kidding!
280734
Where's Picasso when you need him? :-)
Avid image was from here:
http://www.youtube.com/watch?v=tYw4vvr7Aq4
OMG, these drop-down menus! It burns....:eek:
280734
Where's Picasso when you need him? :-)
Avid image was from here:
http://www.youtube.com/watch?v=tYw4vvr7Aq4
OMG, these drop-down menus! It burns....:eek:
mwswami
Jul 21, 04:48 PM
Interesting. You know links where we can learn more about Bensley?
TechReport: The Bensley server platform debuts (http://techreport.com/etc/2006q2/woodcrest/index.x?pg=1)
TechReport: The Bensley server platform debuts (http://techreport.com/etc/2006q2/woodcrest/index.x?pg=1)
HyperZboy
Apr 7, 11:22 PM
Having managed at several retail giants right out of college, I can give an answer as to why a company might withhold some stock and it's a very simple one...
What if the supplier is abnormally constraining stock of a popular item?
Do you prefer to be out of that item for a week, possibly weeks after it sells out or do you conserve some stock to have some in the store every day and tell some customers you're expecting more the next day?
From what I've read, Apple's shipments of iPads has been constrained.
Clearly, from a retail manager's perspective and even from corporate managers, I could easily see why Best Buy might conserve some stock until Apple gets ramped up and can hit demand. Otherwise your regular customers will get the impression that you're not carrying the product at all and just go buy it somewhere ELSE! At least if you tell them you'll have some more in stock tomorrow, there's a better chance they'll come back the next day.
Trust me, I'm not a big fan of Best Buy, but this appears to be Apple's doing since they forced the issue by making sure their Apple Stores were well stocked and maybe not as much as the retail giants.
Clearly not many people here have managed in sales. If you've got a product you KNOW is going to sell out in a particular time period and you've hit your sales quota and you're not going to get any back in stock for 2-3 weeks, this is not a crazy idea to do.
In my opinion, Apple needs to get its supply chain act together and stop micromanaging other vendors' sales strategies instead.
What if the supplier is abnormally constraining stock of a popular item?
Do you prefer to be out of that item for a week, possibly weeks after it sells out or do you conserve some stock to have some in the store every day and tell some customers you're expecting more the next day?
From what I've read, Apple's shipments of iPads has been constrained.
Clearly, from a retail manager's perspective and even from corporate managers, I could easily see why Best Buy might conserve some stock until Apple gets ramped up and can hit demand. Otherwise your regular customers will get the impression that you're not carrying the product at all and just go buy it somewhere ELSE! At least if you tell them you'll have some more in stock tomorrow, there's a better chance they'll come back the next day.
Trust me, I'm not a big fan of Best Buy, but this appears to be Apple's doing since they forced the issue by making sure their Apple Stores were well stocked and maybe not as much as the retail giants.
Clearly not many people here have managed in sales. If you've got a product you KNOW is going to sell out in a particular time period and you've hit your sales quota and you're not going to get any back in stock for 2-3 weeks, this is not a crazy idea to do.
In my opinion, Apple needs to get its supply chain act together and stop micromanaging other vendors' sales strategies instead.
shaun319
Apr 11, 06:18 PM
sept release will fall into my upgrade period. great
.png "heart, love, love quotes, pink")
Jimmy James
Mar 22, 02:50 PM
Blackberry playbook = The IPad 2 killer - you heard it here first.
Look at the specs, their greater or equal to the iPad 2 with the exception of battery life.
If you can't spell "they're" correctly "you're" hardly a credible source.
Battery life is worse because of the specs. Considering that the iPad can play sufficiently high-bitrate videos, I don't see much value in reducing battery life to compete on the basis of specs.
Look at the specs, their greater or equal to the iPad 2 with the exception of battery life.
If you can't spell "they're" correctly "you're" hardly a credible source.
Battery life is worse because of the specs. Considering that the iPad can play sufficiently high-bitrate videos, I don't see much value in reducing battery life to compete on the basis of specs.
MrSEC
Mar 31, 07:42 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Mobile/8G4)
So stop whoring out your lame beta OS, Google, and finally have some respect for your product.
Steve Jobs was right all along. All this open baloney falls apart pretty quick when you spread your crap around to anyone and everyone who can slam together a box.
Next on the list: tighter Android Marketplace controls and a fresh round of app rejections.
Then we'll here everyone say "of course, it had to happen, no big deal." Yeah, we ****ing told you like two years ago when it was announced Android would be licensed out to everyone. But for some reason the perennially clueless thought that it would work forever.
In the post-PC era, User Experience reigns supreme. But Apple already taught us that years ago.
You're an angry little boy. Why all the anger over a Fu***** computer?
So stop whoring out your lame beta OS, Google, and finally have some respect for your product.
Steve Jobs was right all along. All this open baloney falls apart pretty quick when you spread your crap around to anyone and everyone who can slam together a box.
Next on the list: tighter Android Marketplace controls and a fresh round of app rejections.
Then we'll here everyone say "of course, it had to happen, no big deal." Yeah, we ****ing told you like two years ago when it was announced Android would be licensed out to everyone. But for some reason the perennially clueless thought that it would work forever.
In the post-PC era, User Experience reigns supreme. But Apple already taught us that years ago.
You're an angry little boy. Why all the anger over a Fu***** computer?
pink-pony115
Aug 12, 10:47 AM
I'm a sucker for a new hot phone.
I got a rockr...and remember how that turned out. :o
Frankly I'm sick of the iPhone rumors.
I got a rockr...and remember how that turned out. :o
Frankly I'm sick of the iPhone rumors.
sebseb81
Apr 6, 10:30 AM
Maybe I'm just being optimistic but there have been a lot of models of the MBA in the refurb section of the Apple store online recently, and they've been there rather consistently (as has the regular old MB). Maybe both MBA and MB will be updated sooner than we think? June certainly sounds reasonable for the MBA, and the MB is due even sooner, I would imagine.
Kevin Monahan
Apr 6, 01:24 PM
I would try out Premiere on your Mac before jumping to PC. I edit on Premiere for Windwos at one of my part-time jobs, and it is terribly unstable on every machine I've used. Constant crashes and hang-ups, and I don't like the interface as much as FCP. People cite native DSLR support as an advantage, but you have to sit there and wait for Premiere to "conform" every clip, which can take 45 minutes for large projects...probably the same amount of time it would take to convert to ProRes!
Constant crashes on a Windows machine, eh? I don't see that from feedback I've been hearing. I'm wondering about the specs of those Windows machines you are speaking of (unsupported video card, or not enough RAM perhaps?). Drop by our forum with your issues. Let's see if we can help you troubleshoot your issues: http://forums.adobe.com/community/premiere/premierepro_current
Constant crashes on a Windows machine, eh? I don't see that from feedback I've been hearing. I'm wondering about the specs of those Windows machines you are speaking of (unsupported video card, or not enough RAM perhaps?). Drop by our forum with your issues. Let's see if we can help you troubleshoot your issues: http://forums.adobe.com/community/premiere/premierepro_current
ghostlyorb
Mar 26, 07:48 AM
I can't wait to get my hands on Lion! It looks pretty cool!
BRLawyer
Aug 26, 02:54 PM
Let's make it clear. The first revision of any highly integrated system is produced with an acceptable failure rate. With results coming in, failures recorded and internal testing continuous between the life of the first and second revision you will see a drop in failures in the next revision.
Every item that is in the next revision will have been tested, more flaws removed, etc. No piece of hardware is released with zero defects. [human interference aside such as dropping the product, overheating it, intentionally forcing failure]
If for every 1000 systems shipped approximately 20 fail, after a minimum predicted total hours, this 2% attrition rate is highly desirable. If you can't accept it you can stop using technology, now.
For every ten people bitching on this board about failures there is over 1,000 that don't.
That's exactly what I wanted to say...there are 10 whiners in this MR board that make a lot of noise, compared to 1,000,000 out there that don't...so we always have the impression that Apple is faltering, which is totally nonsense.
What matter are the independent reports and the statistical data that show, continuously, how Apple leads the pack in terms of support, reliability and MTBF; the rest is anecdotal evidence.
It's not only about industrial quality, which often depends on outsourced companies, overseas workers and contractual enforcement. It's also about giving the support a customer needs...and Apple is second to none in that.
Every item that is in the next revision will have been tested, more flaws removed, etc. No piece of hardware is released with zero defects. [human interference aside such as dropping the product, overheating it, intentionally forcing failure]
If for every 1000 systems shipped approximately 20 fail, after a minimum predicted total hours, this 2% attrition rate is highly desirable. If you can't accept it you can stop using technology, now.
For every ten people bitching on this board about failures there is over 1,000 that don't.
That's exactly what I wanted to say...there are 10 whiners in this MR board that make a lot of noise, compared to 1,000,000 out there that don't...so we always have the impression that Apple is faltering, which is totally nonsense.
What matter are the independent reports and the statistical data that show, continuously, how Apple leads the pack in terms of support, reliability and MTBF; the rest is anecdotal evidence.
It's not only about industrial quality, which often depends on outsourced companies, overseas workers and contractual enforcement. It's also about giving the support a customer needs...and Apple is second to none in that.
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